Sup!
Follow-ups

Stats and summaries

The Stats tab and the daily summary Sup! posts to the channel.

Stats

Open the follow-up and select the Stats tab. Choose a period: This week, Past week, This month, Past month, This year or Past year. The year options need a paid plan. Periods from before the follow-up started show Not enough data.

Need a stat that isn't there? Select Request a custom stat.

Daily summary

If Receive daily summary is on (it is by default), Sup! posts a summary to the follow-up's channel two hours after the follow-up's time. If responses are sent at a specific time, the summary goes out with them. The summary is updated when late responses come in.

The summary includes:

  • Members on leave
  • Pending members, with a View in dashboard link that opens the list of people who haven't answered
  • Response submitted
  • Average mood, if mood tracking is on
  • Weekly submission rate, on the last active day of the week

Buttons at the bottom open the follow-up and its insights in the dashboard.

Turn the summary on or off under Advanced settings on the Channels & members step.

For the team's mood and the weekly mood chart, see Mood tracking.

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